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This policy outlines the type of customer and usage data we collect and record, how we use that data, how we protect it, and how you can control or delete it.

Personal Information

Your data will always be kept safe and secure – we will never sell or share it with any other public or private entity.

As a customer of Thrivafy™, your privacy and personal information is important to us. We only collect the personal information you provide to us, such as your name, email address, mailing address, and demographic information, solely for the purpose of serving your needs and processing your order.

Financial Information

We do not directly collect or store any of your financial information.

When financial details are required to complete orders or to maintain memberships, we use third-party payment processing companies to securely execute your payments as well as manage your payment details, if needed for recurring payments.

Data Transparency

We are committed to being transparent with you about our data collection systems.

If you want to access more information about how we handle your customer data, please contact us at anytime with specific questions or requests for further details.

 Inquire about your data

Data Control

You have the right to decide how we can use your data by choosing not to share it with us or by requesting to have it deleted at anytime.

You can reach out to us or login to the customer area of our website at any time to view your data, make changes, or opt-out from receiving specific marketing materials from us or from being contacted by us altogether.

You can also contact us to request data deletion. If you do so, we will delete your data within 3 business days.

 Delete your data

Communication Protocol

We will minimize our communication with you unless absolutely necessary.

We may contact you when necessary regarding the status of an order or transaction, maintain a record of your product preferences, or otherwise contact you to enhance your customer experience. However, we recognize that customers don’t want their inboxes cluttered with emails from Team Thrivafy.

Regulation Compliance

We are compliant with GDPR regulations in Europe and CCPA regulations in California.

We take appropriate measures to ensure that all personal data is used only for its intended purpose in line with applicable laws and regulations.

Although we keep your customer records throughout your lifetime with us, unless you request data deletion, we strictly adhere to GDPR compliant practices when building our email lists and executing our marketing strategies.

Usage Tracking

We track email, app and website usage to better serve you.

When tracking emails we send you from our platform as well as app or website usage analytics, this data is solely collected for the purpose of understanding customer needs better and for optimizing services so we can provide better user and customer experiences in the future.

Data Transfer

We limit data transfers to only the customer data that is needed to complete transactions.

We may share data with certain service providers and partners, such as payment processing companies, to help provide services to you in the most efficient and convenient manner.

Data transfers are subject to certification standards which ensure that the same data protection rights remain intact. Additionally, we will always make sure that any transfer of user data complies with applicable laws and regulations.

Third-Party Linkage

We investigate every link to third-parties that we share with you, and we will inform you upfront if there is any financial incentive or benefit received from doing so.

Thrivafy™ may include links to third-party websites or services on our website, app or emails. These parites have their own independent privacy policies, and we do not accept any responsibility for them or for the content contained within them.

Any access to third-party websites or services is used at your own discretion and risk.

Incident Notification

In the event of a security breach, we will notify our customers within 48 hours of awareness.

We take any privacy or security incidents seriously, so you can trust us to act swiftly and make sure that your data is secured from any potential threats and you are provided with actionable next steps, if required.

Policy Update

We will keep you informed of any material changes to this privacy policy by posting a notification on our website or sending an email notification regarding such changes

If you disagree with anything contained in the revised policy, you can discontinue engaging with us or request data deletion at that time.